FAQs
Answers to questions you might have about Soteriaa
What happens when a customer calls while im on a job?
Soteriaa's AI agent answers the call instantly, takes the customer's details (Name, phone number, email address, job details and ideal start date), and saves them to your CRM. You can then contact them back at a later date either by email or phone.
Does it work for emergency callouts?
Yes the agent never sleeps and it captures when the customer needs the work done. So regardless of it s a future project or an emergency Soteriaa captures when they need the work done.
Will customers know they're speaking to an AI?
Yes. The agent is upfront and honest that it is an agent here to collect customer data for the human operators to contact the customer at a later date. Most customers simply appreciate getting a response rather than voicemail. It's professional and it keeps the lead warm until you're free
Buy now pay later with Klarna
Through Soteriaa you can offer customers the option of buy now pay later using Klarna. Your customers have the option to pay in installments while you still get paid in full at once. This gives you a competitive advantage over other tradesmen as your customers have more options of financing the work they need.
How much does Soteriaa cost?
For our customers in the USA Soteriaa is $29 per month with a payment processing fee of 3.1% + 30c on online payments
For our customers in the UK Soteriaa is £19.99 per month with a payment processing fee of 1.7% + 20p per transaction
Does Soteriaa work in both the UK and USA?
Yes. Soteriaa is dynamic the agent number and currency is dependant on region of the business.
Do i need any technical skills to set it up?
No. Soteriaa's set up takes minutes and requires no technical skills and when you join Soteriaa you will be assigned someone to help you onboard
